Auria update jan 2019 not downloading on iPad 4.

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DarcyNader
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Posts: 5
Joined: Sun Dec 06, 2015 2:27 pm

Auria update jan 2019 not downloading on iPad 4.

Post by DarcyNader » Sun Jan 13, 2019 6:59 am

Is the iPad 4 still supported by Auria? I have a recent update in the app store titled THM update (what is THM?) but when I click update I am told that this version is not compatible. So I now have an Auria update stuck in my app store that I can't use and I can't delete. I haven't used Auria for a while so am not sure it even still functions on iPad 4.
Is the only way to get rid of the Auria update to delete Auria or is there another way?
Thanks.

Sam.

Corey W
Expert
Posts: 466
Joined: Tue Sep 23, 2014 10:58 am

Re: Auria update jan 2019 not downloading on iPad 4.

Post by Corey W » Sun Jan 13, 2019 7:55 pm

Sam,
I will have the developer check on the compatibility issue with the iPad 4.

THM is a plugin available in the Auria Store. If you aren't actively using Auria and don't own THM, don't worry about this update.

If you have any audio files or projects in Auria that you want to backup, do so before you delete the app to clear the issue with the App Store issue with upgrading.

Rim
Site Admin
Posts: 8281
Joined: Fri Dec 23, 2005 11:08 pm

Re: Auria update jan 2019 not downloading on iPad 4.

Post by Rim » Sun Jan 13, 2019 8:52 pm

Auria and Auria Pro work on all iPads except the original iPad (iPad 1). However, the minimum iOS version we support is iOS8. It's possible your iPad 4 is using something earlier than iOS 8. If that's the case, just update to the latest iOS version and you should have no issues.

Rim

cibim
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Posts: 6
Joined: Sat Jul 12, 2014 9:24 pm
Location: Brazil

Re: Auria update jan 2019 not downloading on iPad 4.

Post by cibim » Tue Jan 29, 2019 8:13 pm

I'm having the same issue here trying to update to Auria 2.211.

iPad 4 with iOS 10.3.3.

In the Auria app info (App Store) I did not found the iPad 4 in the compatibility list.

Can I still receive updates?

Marcel

Rim
Site Admin
Posts: 8281
Joined: Fri Dec 23, 2005 11:08 pm

Re: Auria update jan 2019 not downloading on iPad 4.

Post by Rim » Fri Feb 01, 2019 7:35 am

i will look into this for the next update. I used the latest Xcode version for this particular update, so it's possible there's a new setting that's causing older models to not be supported.

Rim

cibim
Member
Posts: 6
Joined: Sat Jul 12, 2014 9:24 pm
Location: Brazil

Re: Auria update jan 2019 not downloading on iPad 4.

Post by cibim » Fri Feb 01, 2019 7:52 pm

Nice! Thanks for the support.

Marcel

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