Downloaded demo files don't decompress?

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chowderhead62
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Downloaded demo files don't decompress?

Post by chowderhead62 » Tue Jul 16, 2019 11:36 am

I'm a new Auria Pro user. I went to download some of the demo tracks. They download and then start to decompress, but the decompression never seems to end and if I try to then open the demo it loads the tracks but shows the tracks as missing. I have over 10GB of free space on my ipad so I don't think it's that. Any ideas?

Corey W
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Re: Downloaded demo files don't decompress?

Post by Corey W » Tue Jul 16, 2019 12:46 pm

I just tested downloading 'The Approach' and it worked correctly. Decompressing did take about 1 minute but there were no issues opening the project once it finished.
Try deleting whatever did download (Menu> Load Project> swipe left on project to reveal 'delete' button) and try downloading again.

chowderhead62
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Re: Downloaded demo files don't decompress?

Post by chowderhead62 » Tue Jul 16, 2019 5:25 pm

Not it’s not working. I download the file and it completes the download. I then click ok and it starts decompression but never finishes. As in over 45 mins later still shows decompressing. I have plenty of free space. It does this with all demo tracks, aside from heartbeats which was loaded with the app.

Corey W
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Re: Downloaded demo files don't decompress?

Post by Corey W » Tue Jul 16, 2019 7:07 pm

What kind of iPad are you using?
Are you running on the latest version of Auria and iOS?

Espiegel123
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Re: Downloaded demo files don't decompress?

Post by Espiegel123 » Tue Jul 16, 2019 8:59 pm

I am getting the same (bad ) result. iPad 6th Gen and iOS 12.3.1.
Download works fine. Decompression never finishes. I seem to recall some people reporting the same decompression hang when restoring from Dropbox.

I have loads of free space.

chowderhead62
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Re: Downloaded demo files don't decompress?

Post by chowderhead62 » Wed Jul 17, 2019 12:12 am

iPad Air 2 with the latest version of both IOS and Auria Pro.

chowderhead62
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Re: Downloaded demo files don't decompress?

Post by chowderhead62 » Fri Jul 19, 2019 10:33 am

I'm wondering if this has any thing to do with running the latest version of IOS? It seems really odd. I was able to pull all of the bonus files for Auria with no issue. But anything that needs to decompress is no bueno.

Rim
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Re: Downloaded demo files don't decompress?

Post by Rim » Sat Jul 20, 2019 8:21 pm

This seems to happen for a few users, but I haven't yet figured out why. If you can post your iOS version, that might help me narrow down the problem.

Rim

Espiegel123
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Re: Downloaded demo files don't decompress?

Post by Espiegel123 » Sat Jul 20, 2019 10:33 pm

12.3.1

chowderhead62
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Re: Downloaded demo files don't decompress?

Post by chowderhead62 » Sun Jul 21, 2019 9:31 pm

I'm running 12.3.1

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